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Air Conditioning Questions: Appliance Questions:
How often should I change the filter in my air conditioner?
Why is my air handler (indoor unit) leaking?
Why is my air handler continuously running?
My a/c isn’t cooling, what should I do?
A/C Coil is frozen, what do I do?
Where do I find the filter on my ac unit?
What does SEER mean?
Why won’t my condensing unit turn on?
Why won’t my a/c system  turn on?   
Why is the thermostat display blank?
Why do I have hot and cold spots in my home?
Can my air conditioner be making me sick?
What temperature should I leave my thermostat set on?
Why does my house get so hot during the day?
How can a programmable thermostat save me money?
How important is routine maintenance for my air conditioner?
How can I save 25% on all future a/c repairs, and get
a lifetime warranty?

Why should I have my a/c ducts cleaned and sanitized?
Is it really that important to change my filter?
How can I get rid of odors, mold and mildew?
Why does my dryer take so long to dry my clothes?
Why is my dryer noisy?
Why is my dryer not getting hot?
Why won’t my washer spin or drain?
Why won’t my washer fill up or agitate?
Why is my washer overflowing?
How often should  I change the hoses on my washer?
Why is my refrigerator not cooling?
How can I get rid of odors coming from my refrigerator?
Why is my refrigerator so noisy?
How often should I change the filter in my refrigerator?
My oven won’t heat, what could be the problem?
Is it normal for my stove to smoke and smell bad while in self clean mode?
Why is the display on my stove blank?
How do I clean a glass top/smooth top stove?
Can my pots and pans affect the way the stove cooks?
Why won’t my dishwasher clean properly?
Why won’t my dishwasher drain?
Why won’t my dishwasher fill up with water?
How can I clean/disinfect my dishwasher and prevent odors?

Air Conditioning Answers:

Q: How often should I change the filter in my air conditioner?
A: 1”filters every 30 days.  5”filter every 6 months. Use pleated for best air filtration.

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Q: Why is my air handler (indoor unit) leaking?
A: Possible drain clogged, dirty coil, cracked drain pan.

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Q: Why is my air handler continuously running?
A: Bad thermostat, fan switch, fan relay.  Call for service.

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Q: My a/c isn’t cooling, what should I do?
A: Check your thermostat, filter, and circuit breakers.

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Q: A/C Coil is frozen, what do I do?
A: Check filter, check motor

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Q: Where do I find the filter on my ac unit?
A: Most are located under the air handler or in the return grilles.  Every unit should have a filter.

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Q: What does SEER mean?
A: Seasonal Energy Efficiency Ratio. (The efficiency rating of your unit)

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Q: Why won’t my condensing unit turn on?
A: Circuit breaker, low voltage, call for service.

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Q: Why won’t my a/c system  turn on?
A: Check circuit breaker and check thermostat display. Call for service.

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Q: Why is the thermostat display blank?
A: Bad thermostat,  circuit  breaker, change batteries.

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Q: Why do I have hot and cold spots in my home?
A: Leaking air ducts, or you may need more air returns in your home.

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Q: Can my air conditioner be making me sick?
A: It is one major source that helps spread mold and allergens into your home.

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Q: What temperature should I leave my thermostat set on?
A: Set at the temperature you are most comfortable with. A programmable thermostat can help.

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Q: Why does my house get so hot during the day?
A: With extreme temperatures during Florida’s summer it is a very common problem.

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Q: How can a programmable thermostat save me money?
A: By better controlling the temperatures of your house while you’re at work or  away.

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Q: How important is routine maintenance for my air conditioner?
A: VERY IMPORTANT!  Like an oil change for your car…oil change vs. new engine.

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Q: How can I save 25% on all future a/c repairs, and get a lifetime warranty?
A: Join our Elite Club Membership and start instantly saving!

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Q: Why should I have my a/c ducts cleaned and sanitized?
A: To prevent spread of dust, dust mites, mold, mildew, odors and allergens.

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Q: Is it really that important to change my filter?
A: YES!  Your air conditioner cannot breath using a dirty filter.  You’ll save money too!

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Q: How can I get rid of odors, mold and mildew?
A: Duct sanitation, clean the air handler, duct system, keep drain cleaned out.

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Appliance Answers:

Q: Why does my dryer take so long to dry my clothes?
A: Check your dryer duct hose, look for kinks or clogs.

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Q: Why is my dryer noisy?
A: Check roller, glides, idler pulley and seals.

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Q: Why is my dryer not getting hot?
A: Check circuit breaker, heating element and safety fuses.

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Q: Why won’t my washer spin or drain?
A: Check lid switch, check pump.

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Q: Why won’t my washer fill up or agitate?
A: Check water inlet valve, dogs, coupler.

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Q: Why is my washer overflowing?
A: Check water level switch.

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Q: How often should  I change the hoses on my washer?
A: Hoses are not meant to be under constant pressure. Change at least every year.

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Q: Why is my refrigerator not cooling?
A: Possible defrost control, thermostat, call for service.

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Q: How can I get rid of odors coming from my refrigerator?
A: Clean/Bleach drain pan, empty and clean ice bucket, use baking soda inside unit.

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Q: Why is my refrigerator so noisy?
A: Check fan motors, make sure refrigerator is level.

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Q: How often should I change the filter in my refrigerator?
A: Depends on how much water you use. Every 6mos.-1year is common.

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Q: My oven won’t heat, what could be the problem?
A: Check elements, controls, call for service.

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Q: Is it normal for my stove to smoke and smell bad while in self clean mode?
A: The more grease and grime the worse the smell will be. It is normal.

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Q: Why is the display on my stove blank?
A: Check circuit breaker, Check clock/timer.  Call for service.

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Q: How do I clean a glass top/smooth top stove?
A: Stop by our store and pick up a glass top cleaning kit.

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Q: Can my pots and pans affect the way the stove cooks?
A: Yes. Glass tops require pot to be very level in order to cook properly.

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Q: Why won’t my dishwasher clean properly?
A: Stop rinsing your dishes, sounds crazy but it will work! Use Cascade 2-1 Action Packs.

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Q: Why won’t my dishwasher drain?
A: Check drain line,  ensure that no one has installed a new garbage disposal in sink. Call.

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Q: Why won’t my dishwasher fill up with water?
A: Check circuit  breaker,  check water valve, call for service.

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Q: How can I clean/disinfect my dishwasher and prevent odors?
A: Dishwasher Magic once a month, if severe call us to learn more.

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Ace Air Conditioning and Appliance

CAC1814417

Email Us
Phone: 904-646-3676
Fax: 904-642-0336

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